The author began their HVAC journey in trade school, where they trained in Industrial HVAC systems and electrical theory. Over the past 12 years, they’ve built a career focused on residential service and repair, blending hands-on field experience with continuous education and real-world problem-solving.

They currently hold certifications through NATE (North American Technician Excellence) in:

Core Fundamentals

Air Conditioning – Service and Installation


Over the course of their career, they’ve also been certified in:

NATE Gas Furnace – Service and Installation

NATE Air-to-Air Heat Pump – Service and Installation


Each certification requires passing a comprehensive exam and completing 16 hours of continuing education every two years to remain active—demonstrating both technical expertise and an ongoing commitment to the trade.

The author has also held certifications through the National Comfort Institute (NCI) in:

Residential System Performance & Air Balancing

Combustion Performance & Carbon Monoxide Safety


These credentials emphasize performance-based diagnostics and safety-focused system evaluation—measuring how HVAC systems actually perform inside the home.

They’ve completed factory training with WaterFurnace International, specializing in geothermal system design and service.

With a foundation in both technical education and real-life service calls, the author wrote Before It Breaks to give homeowners the plain-English guide they’ve always needed.
No scare tactics. No jargon without explanation. Just honest, field-tested advice—before it breaks.